University Information & Computing Services

Policies and procedures regulating access to corporate IT systems are available here. The policies and procedures cover registration for access to computing systems, data protection, JANET acceptable use, domain name registration, web guidelines and more.

The UICS Training Programme supports all University staff and students who use the computing systems. Workshops and tutorials are provided for staff, helping you appreciate the potential of your software or focus on a specific feature of your software that interests you. Induction sessions and a program of IT Skills Workshops are available for students. Training can be tailored to meet your specific needs and objectives.

All staff must register for the use of Heriot-Watt's computing facilities, including email. This form must be completed by all new staff indicating all the services you need access to. External applicants should complete an External User Registration Form, available from the Help Desk. Student applicants should normally use the self-registration service.

Registration form for Publications Intranet. The Heriot-Watt Publications Database holds in excess of 8,000 publications authored by Heriot-Watt University staff. These are held on a central database and are input by departmental staff using an updateable Desktop Publications Database system. Most can be viewed using the intranet based Publications Search facility.

Use this form to request the setting up of an email mailing list. Please note that requests will only be accepted from members of staff. The applicant must be prepared to take responsibility for the administration and configuration of the list and tools are provided for this purpose. Please note that mailing lists should be used with care and consideration, to avoid inconvenience to staff or transgression of data protection laws.

Heriot-Watt Academic Staff Time (HAST). The UK Funding Councils require all universities to allocate annual costs across the range of activities that they undertake. With payroll forming the single largest cost, we are required to report, in overall terms, the split of staff time across a specific set of topics. In order to create such a report we are required to carry out a staff time survey on no longer than a three year cycle.

The Integrated Student Records System (ISS) is Heriot-Watt university's central student and admissions system. ISSi is the web interface to ISS. It allows queries on current students and undergraduate applicants to the university. The queries are performed on the live database.

The Heriot-Watt Publications Database holds in excess of 8,000 publications authored by Heriot-Watt University staff. These are held on a central database and are input by departmental staff using an updateable Desktop Publications Database system. Most can be viewed using the intranet based Publications Search facility.

If you are a registered user and need access to additional University computing services - further computers, password, disk quota etc - please submit your request on this form. Some changes can be made in response to request made by telephone or in person. Changes which require authorisation must be made on this form.

The Fixed Asset Register allows individual departments to record information on their Fixed Assets in a central Oracle database. The application allows departments to add, edit, delete, search, download and report on the data.

If you wish to remove your access to some or all University computing services please submit your request on this form indicating the services you no longer require or requesting deletion of your username for all services. You can also use this form to request access to the files of a username belonging to some-one who has left the University.

This booklet has been produced to help new students get started using the university systems. It discusses PC Caledonia - the main student network that is available across campus; registration to use the computing services; accessing the range of services including email, VLE and Wireless network; suggestions on improving your IT skills; and locating help.

Requests for the installation or alteration of telephone or facsimile lines should be made on this form by an authorised departmental contact. The completed form should be sent to the Telephone Systems Supervisor, University Information & Computing Services.

The Fixed Asset Register allows individual departments to record information on their Fixed Assets in a central Oracle database. The application allows departments to add, edit, delete, search, download and report on the data.

Registration form for the Integrated Student Records System Intranet (ISSi), Heriot-Watt university's central student and admissions system. ISSi is the web interface to ISS. It allows queries on current students and undergraduate applicants to the university.

Registration form for Heriot-Watt Academic Staff Time (HAST) survey. The UK Funding Councils require all universities to allocate annual costs across the range of activities that they undertake. With payroll forming the single largest cost, we are required to report, in overall terms, the split of staff time across a specific set of topics. In order to create such a report we are required to carry out a staff time survey on no longer than a three year cycle.

University Information & Computing Services (UICS) provide, maintain and support the corporate IT systems, which are available to all staff and students of the University. All staff and students must be registered with UICS in order to use the corporate IT facilities. News and events for staff and students, and details of IT courses can be accessed here.