Employees have a contractual responsibility to perform to a satisfactory level. Issues of an employee's capability may arise from time to time where sub-standard performance relates to a lack of the required knowledge, skills or ability rather than misconduct. In these cases, the employee should, wherever practicable, be assisted through training or coaching and given reasonable time to achieve the required standard. Where sub-standard performance is found to be due to negligence or lack of application on the part of the employee, then the Disciplinary Procedure will normally be appropriate.

see also: policy