procurement
Procurement Services support the University's strategic goals in Learning & Teaching, Research & Knowledge Transfer, and Human Resources by providing maximum value from all areas of the University's non-salary spend, using professionally qualified staff to deliver expenditure control, expenditure efficiency and expenditure flexibility. Details on contracted suppliers, conditions of contract, Freedom of Information and internal policies and procedures can be accessed here.
This Policy Document is intended to provide clear guidance on the use of Service Level Agreements (SLAs), i.e. when they should be used; the content and layout of an SLA; the distinction between internal and external service providers and the different approaches to be adopted in each case; and the responsibilities of client and provider respectively. It will also record the role of Procurement Services in maintaining a central register of Service Level Agreements and providing advice and practical assistance to end users procuring substantial bought-in services.




